Terms of service

Terms and Conditions of Service

Effective Date: 01-dic-2024

Welcome to Ceviche Ready. These terms and conditions ("Terms of Service") govern access to and use of our website [cevicheready.com] and all products and services we offer. By accessing or using our services, you agree to be bound by these Terms of Service.

1. General Information

Ceviche Ready is an online store specialized in selling prepared and frozen ceviche in the United States. Our goal is to provide high-quality products, ready to enjoy with the utmost freshness and flavor.

2. Use of Our Site and Services

By using our services, you represent that:

  • You are at least 18 years old or are using the site under the supervision of an adult.
  • You will provide accurate and up-to-date information during registration and any other use of the site.

Ceviche Ready reserves the right to refuse service, cancel accounts, or cancel orders if it is determined that the user has violated these Terms of Service.

3. Account Registration

To make purchases, you may be required to create an account with us. You are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer to prevent unauthorized use of your account.

4. Sales and Pricing Policy

The prices of our products are subject to change without prior notice. We reserve the right to modify or discontinue a product at any time. Prices displayed on the website include all applicable taxes unless otherwise specified.

5. Shipping Policy

  • Shipping Areas: Ceviche Ready currently ships within the United States. For more information on covered areas, please refer to the shipping section of our website.
  • Delivery Times: Orders are processed within 2 business days after payment confirmation. Delivery times vary depending on the customer's location and product availability.
  • Shipping Costs: Shipping costs are calculated at checkout and may vary depending on location and order weight.

6. Return and Refund Policy

Due to the perishable nature of our products, Ceviche Ready does not accept returns or exchanges. However, if you receive a damaged or spoiled product, please contact our customer support team within 24 hours of delivery to process a refund or replacement.

7. Payment and Security

Ceviche Ready accepts major payment methods, including credit and debit cards. All transactions are processed with the security and technology of Shopify Payments to ensure the protection of your personal and payment information. Ceviche Ready does not store or retain credit card information.

8. User Responsibility

When using the site and our services, the user agrees to:

  • Not misuse the website or the services offered.
  • Not attempt to access confidential information of other users.
  • Not attempt to introduce or distribute viruses or malicious software.

Ceviche Ready reserves the right to take legal action for any unauthorized use of the site or services.

9. Limitation of Liability

To the extent permitted by law, Ceviche Ready will not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the products or the site. Ceviche Ready does not guarantee that the service will be uninterrupted or error-free.

10. Modifications to the Terms of Service

Ceviche Ready reserves the right to modify these Terms of Service at any time. Modifications will be posted on our website, and by continuing to use the site after such changes, you agree to the modified terms.

11. Intellectual Property

All intellectual property rights, including trademarks, logos, designs, and other content related to Ceviche Ready, are protected by applicable laws and may not be used without our express written consent.

12. Contact

For inquiries about these Terms of Service, you may contact our customer support team at: support@cevicheready.com.

Thank you for choosing Ceviche Ready and for enjoying our fresh, high-quality products.