Shipping policy

Shipping Policy

Effective Date: 01-dic-2024

At Ceviche Ready, we are committed to providing an exceptional shopping experience and ensuring that our products arrive at your door quickly and safely. Below are the details of our shipping policy.

1. Shipping Areas

Ceviche Ready currently ships within the United States. We do not offer international shipping at this time. Please ensure that your shipping address is within our service area before placing an order.

2. Order Processing

  • All orders are processed within 2 business days after payment confirmation. We do not process or ship orders on weekends or public holidays. Orders placed after 3:00 p.m. local time will be processed on the next business day.

  • During high-demand periods, such as holidays or special promotions, processing times may be longer, but we strive to meet the estimated times.

3. Shipping Options

We offer different shipping options based on the location and urgency of your order. Shipping costs and delivery times will be calculated at checkout.

4. Shipping Costs

Shipping costs vary depending on the destination and the total weight of the order. Shipping costs will be calculated and displayed in the shopping cart before checkout. We offer competitive rates and work with reliable courier services to ensure the safe delivery of our products.

5. Order Tracking

Once your order has been shipped, you will receive an email with tracking information, allowing you to check the status and location of your package in real-time. If you have any questions about your shipment, please contact us at support@cevicheready.com.

6. Incorrect Shipping Address

Please verify your shipping address before completing your order. Ceviche Ready is not responsible for delays or lost items due to incorrect or incomplete addresses provided by the customer. If you need to make changes to the address after placing the order, contact our customer support team as soon as possible.

7. Shipping Issues

If your package does not arrive within the estimated timeframe or if you encounter any issues with delivery (such as a damaged or lost package), please contact us immediately at support@cevicheready.com. We are committed to resolving any shipping-related issues.

8. Shipping to Remote Areas

In some remote or hard-to-access locations, delivery times may be longer. If this applies to your order, we will notify you and provide alternative options.

9. Delivery and Receipt

Please ensure that someone is available to receive the package at the provided delivery address. If delivery cannot be completed, the package may be returned or reshipped, which may incur additional charges.

10. Exceptions and Force Majeure

In cases of force majeure, such as extreme weather conditions, natural disasters, or unforeseen logistical issues, delivery times may be affected. We will strive to inform you of any delays beyond our control and work to resolve issues as quickly as possible.